Privacy Policy

Effective Date: December 1, 2024

This Privacy Policy outlines how Phoenix Labs AI ("we," "us," or "our") collects, uses, and protects the personal information of users ("you" or "your") who access and use our conversational-AI powered podcast platform. We are committed to protecting your privacy and ensuring the security of your personal information. By using our platform, you consent to the practices described in this Privacy Policy.

1. Information We Collect

• Account Information: When you create an account, we may collect your name, email address, and other contact information.
• Usage Information: We collect information about how you use our platform, including the podcasts you listen to, your interactions with our AI features, and your search queries.
• Device Information: We may collect information about the device you use to access our platform, such as your IP address, browser type, and operating system.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.

2. How We Use Your Information

• To Provide and Improve Our Services: We use your information to provide, maintain, and improve our podcast platform, including to personalize your experience and recommend content.
• To Communicate with You:We may use your information to send you updates, newsletters, and promotional materials. You can opt out of these communications at any time.
• To Analyze and Understand Usage: We use your information to analyze how our platform is used and to understand user preferences.
• To Protect Our Rights and Interests: We may use your information to detect and prevent fraud, abuse, and other harmful activities.

3. How We Share Your Information

• With Service Providers: We may share your information with third-party service providers who assist us in operating our platform and providing our services.
• With Your Consent: We may share your information with third parties when you give us your consent to do so.
• For Legal Reasons: We may share your information if required to do so by law or in response to a valid legal request.

4. Your Choices

• Access and Update Your Information: You can access and update your account information at any time.
• Opt Out of Communications: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails.
• Delete Your Account: You can delete your account by contacting us.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at security@phoenixlabs.ai.